A note in advance: We provide separate integration guidelines for ePages and ePages Now. If you are unsure which version you are using, you can easily find out: Log in to your backend. If the main menu is on the left, you are using ePages Now and you are correct in using this integration guideline. If your main menu is at the top of the screen, use ePages. In this case, please use the integration guidelines, which you can find here.
The Trusted Shops plugin is already pre-installed in ePages Now, so you can start configuring it immediately.
Next, we will show you how you can display the Trustbadge® technology and configure it according to your individual requirements.
The unique Trustbadge® technology makes it so simple to collect, manage and display your customer reviews in your shop. You can also easily integrate your trustmark and offer the guarantee.
To do this, log in to your ePages Now backend. Click on the menu item “Marketing" in the main navigation on the left side. Select the menu item "Trusted Shops" in the menu tree that now opens.
The pre-installed Trusted Shops plugin opens. Then click on the "add" button.
A pop-up window then opens. Enter your individual Trusted Shops ID in the input field provided and select the language of your shop. Then click on the "add" button.
Notice: You will find your Trusted Shops ID (starting with X...) in the welcome e-mail that you received from Trusted Shops.
The pop-up window will close again. In the overview of the Trusted Shops plugin, the Trusted Shops ID that you have just entered is now listed. Click on the Trusted Shops ID to get to the Trustbadge configuration.
Notice: By clicking on “Show certificate" you have the possibility to go directly to your review profile.
During configuration, you can adjust the display of the Trustbadge according to your wishes.
Under “Display mode" you can select whether the Trustbadge should be displayed with or without star ratings.
By default, the Trustbadge is displayed in the lower right corner of the shop. By entering a number of pixels in the “Offset" field, you can move the Trustbadge upwards at the right edge of the screen. Click on "Save" to implement the adjustments.
Notice: Expert mode offers more options, but also requires advanced knowledge of code.
Now you should first test the function of the Trustbadge. For this purpose, please carry out a test order in your shop. If the Trustcard (“Guarantee Card") appears at the end of your order, you have successfully integrated the Trustbadge into your shop, the guarantee is active and shop reviews are collected.
After the integration of the Trustbadge, your customers will be able to activate a guarantee and/or choose to be sent a review request directly after checkout. To send your existing customers a review request, you can use the Review Collector. This article explains what you need to do to achieve this..
Do you have a multi-shop, for example to sell your products in different languages? Then you will be using multiple Trusted Shops IDs. You must store and configure these individually in the Trusted Shops plugin. Therefore return to the overview page of the plugin and click the "Add" button again.
Now proceed as described above to add another Trusted Shops ID. Now click on the new Trusted Shops ID in the list on the plugin overview page and configure the new shop as described above - independent of your main shop - according to your individual needs.